Privacy Policy

1. Who we are

Donate Positive ("we", "us", "our") is a WordPress donation plugin sold directly via this website at donatepositive.co.uk. Our contact email is info@donatepositive.com.

2. What information we collect

When you purchase a licence or create an account on this website, we collect:

• Your name and email address
• Payment information (processed securely by Stripe — we never store card details)
• Your website domain (for licence activation)
• Purchase history and licence status

When you use our contact or support form, we collect your name, email address, and the content of your message.

3. How we use your information

• To process your purchase and deliver your licence key
• To manage your account and licence status
• To send transactional emails (order confirmation, receipt, renewal reminders)
• To respond to support requests
• To improve our product and website

We do not sell your personal data to third parties.

4. Cookies and analytics

This website uses Google Analytics and Google Search Console to understand how visitors use the site. These tools use cookies to collect anonymised data about page visits, traffic sources, and user behaviour. No personally identifiable information is shared with Google through these tools.

By continuing to use this website you consent to the use of these cookies. You can disable cookies in your browser settings at any time.

5. Third-party services

Stripe: We use Stripe to process payments. Stripe's Privacy Policy is available at stripe.com/privacy.

Google Analytics: Used to analyse website traffic anonymously. See Google's Privacy Policy at policies.google.com/privacy.

6. Data retention

We retain your account and purchase data for as long as your account is active, and for a minimum of 7 years afterwards for financial record-keeping purposes. You may request deletion of your personal data at any time by contacting us at info@donatepositive.com.

7. Your rights

Under UK GDPR you have the right to: access the personal data we hold about you; correct inaccurate data; request deletion; restrict or object to processing; and data portability. To exercise any of these rights, contact us at info@donatepositive.com.

8. Security

We take reasonable technical and organisational measures to protect your personal data. All data is transmitted over HTTPS. Payment data is handled entirely by Stripe and never stored on our servers.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email us at info@donatepositive.com.